Xcelerator

THE XCELERATOR PROGRAM

Program Objective: To be the catalyst for accelerated growth in entrepreneurial businesses in the Transportation Industry. Providing growth programs for:

  • Revenue and Profit Acceleration

  • Culture Development

  • Leadership Training

  • Skill Training

Innovative process: The Xcelerator program is a year-long program that utilizes a unique process to maximize business results with minimal disruption to the day-to-day operations of your brokerage. Program highlights include:

  • A comprehensive business assessment followed by a 3 phase business transformation program
  • Ongoing assessments and progress tracking
  • Online Training
  • On-Demand Coaching
  • Group Roundtables
  • Measurerable Results

360 DEGREE BUSINESS ASSESSMENT

CURRENT STATE ANALYSIS

Objective: Conduct a 360 Degree Business Assessment that includes the following:

  • Review Financial Information and do Comparative Analysis
  • Complete Cultural Stress Assessment through Employee Surveys
  • Do Market Position Analysis with Feedback from Customers
  • Utilize Personality type assessments to determine the Strengths and weaknesses of the Leadership Team

 

1. STRATEGY AND LEADERSHIP

DETERMINE THE DESIRED FUTURE STATE AND A PLAN FOR ACHIEVING IT

Objective: To research and understand clearly the current state of the business and to form a clear and realistic desired state in order to:

  • Create a destination that the business and employee base can believe in
  • Understand the current state in terms of financial performance, cultural health, market position and leadership quality of the business
  • Create a planning framework for the business that can be sustainable, effective and simple to manage
  • Take a holistic approach to establishing the; Purpose, Mission, Objectives and Goals for the organization
  • Train and develop leadership with On-Demand Training Modules

2. CULTURE DEVELOPMENT

CREATING A WINNING CULTURE

Objective: To ensure ownership and buy in and maximizing belief in the organization’s strategic plan by helping the leadership create the right Culture.

  • Develop the appropriate organizational accountability program
  • Develop expectations for each team member.
  • Assess capabilities of each team member
  • Create metrics and key performance indicators
  • Assess and implement training needs
  • Coach for high performance and proper performance management
  • Train and develop staff with On-Demand Training Modules

3. PERFORMANCE MANAGEMENT

MAINTAINING GAINS AND DRIVING CONTINUOUS IMPROVEMENT

Objective: To lock the organization in to a pattern of consistent high performance.

  • Create a quality recognition program
  • Establish a continuous process improvement plan
  • Ensure execution of the marketing plan
  • Enhance sales execution
  • Create organizational dashboard
  • Deploy confidential caller program to assess customer service quality
  • Train and develop Leadership with On-Demand Training Modules
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